Zoom Introduces Data Residency for European Customers

In an era of digital sovereignty, US companies are striving to give customers more control over data storage and processing. Amazon’s AWS cloud unit recently made its digital sovereignty pledge, and TikTok is setting up localized data centers as part of a wider European charm offensive. Microsoft and Google are also responding to the demand to bring data closer to their users’ needs.
Now, Zoom has announced that it will support localized data storage in the European Economic Area (EEA). This means that premium customers will be able to store specific data from webinars, meetings and team chat tools in local data centers, keeping everything within Europe.

Zoom’s Dedicated Team for European Users

Initially, Frankfurt will serve as a European hub, although Zoom already has data centers in Amsterdam, Leipzig and Zurich. In exceptional cases of trust and security, data may still be shared with Zoom’s US operations.
To ensure compliance with regulations such as the European General Data Protection Regulation (GDPR) and California’s California Consumer Privacy Act (CCPA), Zoom has deployed audit logs globally. This allows company administrators to monitor log exports and deletions.
In addition, Zoom has introduced a new tool in the privacy dashboard. This tool helps administrators handle Data Subject Access Requests (DSAR) requests and remove any personal information, such as names or email addresses, that may have been collected.

Strengthening Position as Reliable Video Communications Provider

By improving privacy measures and adopting a customer-centric approach, Zoom aims to strengthen its position as a reliable provider of video communications. This process should provide users with greater control and peace of mind over their data.