How IT Can Help Companies Thrive in Times of Uncertainty

Maintaining Focus on Priorities

It is essential that the IT organization provides more value than the investments made. Maintaining focus on priorities, such as cybersecurity, even when reprioritizing capital, is critical. By strategically aligning IT initiatives, you can optimize the resulting value.

Data-Driven Insights

Data-driven insights deserve particular attention. Accelerating advanced analytics, modeling and artificial intelligence is the foundation for automating business processes and driving digital transformation. Delivering timely and actionable data-driven insights empowers you to make decisions that drive your business forward. Flexibility in IT services is crucial to meet the demands of a rapidly changing business environment.
In addition, retaining suitable IT skills and talent is important. Investing in talent management is especially important during challenging economic conditions. Attracting, retaining and upskilling a qualified workforce is essential to successfully deliver digital transformation initiatives and unlock value.

Four Focus Areas

The strategies mentioned above are just a few tools to determine the focus. In partnership with Freshworks, we offer a research report from The Hackett Group that highlights the four IT focus areas of the moment.
The report suggests that IT organizations should focus on four areas:

Data-driven insights
Flexible IT services
Talent management
Maintaining focus on priorities

These four areas are essential for companies to thrive in times of uncertainty. By focusing on these areas, IT organizations can ensure that they are providing the most value for their investments.
Data-driven insights are especially important. By accelerating advanced analytics, modeling and artificial intelligence, companies can automate business processes and drive digital transformation. Delivering timely and actionable data-driven insights empowers companies to make decisions that drive their business forward.
Flexible IT services are also essential to meet the demands of a rapidly changing business environment. Retaining suitable IT skills and talent is also important. Investing in talent management is especially important during challenging economic conditions. Attracting, retaining and upskilling a qualified workforce is essential to successfully deliver digital transformation initiatives and unlock value.
Finally, maintaining focus on priorities, such as cybersecurity, is critical. By strategically aligning IT initiatives, companies can optimize the resulting value.

Conclusion

In times of external uncertainty, some companies know how to master complexity at scale and effectively manage and limit the consequences of economic recession, inflation and geopolitical risks. IT plays an important role in that resilience by tailoring the strategy to the challenges.
The Hackett Group’s research report highlights the four IT focus areas of the moment. Companies should focus on data-driven insights, flexible IT services, talent management, and maintaining focus on priorities. By focusing on these areas, IT organizations can ensure that they are providing the most value for their investments.