SAP users can now count on AI assistance based on IBM Watson technology. The SAP Start assistant helps organizations to gain insights about data faster in a privacy-friendly way. SAP CEO Christian Klein promises a better user experience in addition to faster and better decisions to transform business processes. “Working together to incorporate more AI, machine learning and other intelligent technologies into SAP solutions can lead to better business outcomes for our joint customers,” he said.
IBM CEO Arvind Krishna is also positive about the collaboration. “By combining IBM Watson’s powerful, enterprise-grade AI capabilities with SAP’s leading ERP platform, we are helping companies transform customer experiences, improve productivity and accelerate growth,” he said.
IBM Watson technology is already being used by 100 million users in 20 industries. SAP and IBM are also working together on generative AI and large language models to further automate SAP’s offerings. SAP has been integrating AI in various forms into its ERP platform for some time now, such as with SAP Leonardo, which automates many repetitive tasks. The collaboration between SAP and IBM will further enhance the AI capabilities of SAP’s ERP platform.
